FCA provides an extensive range of end to end business solutions to selected market segments.
FCA provides the “Best of Breed” technology to ensure that there is a value added and worthwhile service to the customer.
Virtualize and segregate on Hyper-V, VMware or KVM
Security & Backup
When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security has been exclusively developed to protect your PBX system from attacks.
Increased secure web server configuration
Automatic detection & blacklisting of SIP Attack tools
Global IP Blacklist automatically updated for participating PBXs
Traffic to 3CX apps is encrypted via the 3CX Tunnel
Voice traffic is encrypted via SRTP
Automatic generation and management of SSL certs
Revolutionary VoIP Security with A+ rating from SSL lab
Automatic Failover for instant backup
Encryption between browser and the website ensured via HTTPS
Limit access to 3CX management console based on IP
By using 3CX, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.
Decrease your Phone Bill by up to 80%
Licensing based on number of simultaneous calls and not extensions
Avoid per extension licensing and pay per PBX instead
Make free inter-office calls and branch calls
Use prominent SIP trunks to reduce outbound call charges
Reduce travel expenses with integrated web conferencing
Eliminate 800 number phone bills with WebRTC integration
Use International DIDs & IP Telephony so customers can call in at competitive rates
Apps & Features
With 3CX, you can take your extension wherever you go. With apps for Android and iOS, softphone for Windows, WebRTC softphone and clientless web conferencing, you are guaranteed to be kept in the loop, always and everywhere. Customers can instantly reach you directly from your website with the 3CX Live Chat & Talk plugin.
Remote control assistance for quick & easy troubleshooting – plugin/extension free screen sharing
Pre-upload PDFs before meetings
Easy to use polling tool for feedback
Next Generation Call Center features
With the 3CX PRO and Enterprise editions, you get advanced call center features bundled in at no additional cost. Increase your sales, boost productivity and offer support with 3CX’s contact center technology.
Call Center Reporting – user activity, team queue, SLA and more
Queue Strategies and real-time statistics – round robin, hunt by threes and more
Barge in, listen-in and whisper to agents’ calls
CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more